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Based in Kansas City, Missouri, USA. Get Up to 20% Off the Trail 4Runner Store! It is incredibly loud. The three inside brackets do fit and keep the fairing a little bit in-place but it raddles a fair bit. I would suggest to everyone to put complaints into ACCC if Rhino Rack doesn't come up with a solution soon that is free. Had my 2018 ford wildtrak installed a pioneer platform and backbone by ARB It birthday gift from the family. While it is a more expensive roof rack, its high quality and wide range of features make it a great piece of kit for any 4WD. First trip the noise was horrid and after speaking to someone about it they mentioned the rubber ruler looking things that i had forgotten to install on the underside of the vortex bars. They say ‘always looking... at improving our products’. This is in a 2019 Wildtrak which was previously very quiet on the road. new version of the RhinoRack Pioneer platform fitted 3months ago. If it works, I’ll make a video explaining it’s a must have. Purchased the Pioneer backbone system for my jeep which requires holes drilled through the fibre glass roof, so you have to live with it forever, which I was happy to do. Service has always been great. For assistance with this, please reach out to us at customerservice@rhinorack.com.au. We recommend you discuss this with the retailer you purchased it from to ensure you have the appropriate... fit for your vehicle. Unfortunately the effort was wasted as the fairing does nothing to reduce the noise. When you try and move the handle to right angles to lock the front fork, more often than not the axle bends and system will not work. Taking weeks to respond and end up just saying sorry you feel that way we'll pass your feedback on to the team. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. GET PAID FOR WRITING A 4RUNNER PRODUCT REVIEW OR STEP BY STEP INSTALL. I have seen a lot of reviews stating excessive wind noise but that is not the case with mine. How could anyone that doesn’t use a hearing aid put up with the wind noise from the Rhino Rack pioneer backbone system.On my 2019 Ford Ranger Wildtrak at 60 kmph the wind noise is very noticeable, at 80 kmph it’s bloody awful and at 100 kmph it’s a joke and just unbearable and now I hate driving the car and the rack has to go !How the hell could Rhino Rack even offer this product to the market especially after advertising that the design has been carefully engineered for quiet operatio...Read more. however what takes place here is at a level that is fatiguing. Now this comes in two different sizes; we have the bigger size with us right now. The RhinoRack included brackets and hardware provides probably a dozen different types of installation configurations. We recommend you discuss this with the retailer you purchased it from to ensure you have the approp... Read more, On first look its well made and quite sleek. Looks like it may catch water an collapse? Very easy to install and great light weight for my little 4x4. Rhino Rack Batwing Awning Review. Not good enough Rhino Rack, put some effort into the design by testing it first !!! I am not a string person. I was going to purchase the Backbone Rhino platform for my Ranger but because of all these obviously terrible reviews I will not be doing so. We are sorry to hear of issues you have had with your Rhino-Rack Platform on your Ford Everest. All of your favourite existing awning accessories including side walls, extension pieces and tents are still compatible, increasing your coverage even more. PRO TIP 1:  Although Rhino Rack’s website lists the product at only 10lbs, I found that the Awning weighs probably closer to 20lbs. We recommend you discuss this with the retailer you purchased it from to ensure you have the app... Read more. What was the case number that you received when you emailed our Customer Service team in November? Thanks for taking the time to leave this feedback. We are sorry to hear of issues you have had with your Rhino-Rack Platform, we recommend you discuss this with the retailer you purchased it from to ensure you have the appropriate fit for your vehicle... . Also you skipped over the fact that I am willing to purcha... se the wind deflector if it works. Am I meant to drill a hole in the rack to tighten the Allen key screws then fill with grommets? I got the left hand and 3 sides. Rhino Rack has a great 90-second video showing you how to deploy the awning…but even without the help of their video, deployment is pretty self-intuitive. I have photos timed stamped from when the issue occurred within the warranty period. If you have any further questions please reach out to us at customerservice@rhinorack.com.au. Also the backbone only uses one of the two from mounting holes so there's a stock hole that is just plugged up with silicone and a bolt. We are always looking to improve our products and your feedback is highly appreciated. Thank you for the feedback - We are always looking to improve on our products to suit all our customers. Thanks. zoom in, the aerial has been removed and there’s the base hiding underneath. The rack works well and appears to be of good quality. If you would prefer, please DM us via our Facebook... page https://www.facebook.com/rhinorack and our team can get in touch with you directly there. Metal will bend once the awning is blown by the wind All have been a great addition to the vehicles. It's reasonable to expect a degree of development, and testing at this price point - the exposed mounting holes (and only utilising one) was not well executed and at highway speeds the wind noise is like a plane taking off. Independent assement has concluded the paint work was a failure when in the application process. Due to the 2.5m length of the ARB awning, we used three of the mounting brackets to balance the load. The Batwing's easy-to-use design means it can be set up and packed away literally in minutes, this in itself gives the Batwing an edge over many of its competitors for some customers. I got the left hand and 3 sides. This is clearly a faulty product when fitted to a Ford Everest. First time I dealt with Steve when purchasing my roof platform and he was more than accommodating with helping me. I've been telling whoever will listen Do Not Buy One! It’s crazy to think the platform and backbone is not cheap yet to use it you would have to bare the loud wind noise or buy something else to try stop the loud wind noise and it might not work. Good roof-rack, wind fairing doesn't fit properly with non-existing service from Rhino and A1. A bit disappointing. I contacted my supplier and they were extremely helpful. Review of the Rhino-Rack Roof Rack Mount Sunseeker Awning. My son purchased a Rhino Batwing awning for around $750. I have tightened all of the mounting screws, but it is still rattling.. is there something I can do to fix this issue please. I had a pioneer platform with the backbone installed yesterday at ARB, I drove from Canberra to Sydney and the wind noise on the Highway was unbearable. Two thumbs up for the Rhino Rack SunSeeker 2.5m Awning… I plan to have this on my truck for a long time to come! Lift up the entire awning and carefully place the Crossbar Brackets onto the 13mm Bolts and secure the Crossbar Brackets down 100%. Anyway I can get a wind deflector? Since the T-Bolts weren’t 100% tightened on the awning’s T-channel, you should be able to slide the awning frontwards towards the hood and backward towards the liftgate. Thanks for taking the time to leave this feedback. PRO TIP 2:  Take a few minutes to pre-plot what installation configuration will work best for your roof rack. You also get a leg up on vendor specials, free gear, giveaway notifications, and more. On one Bolt, I used the included locking washer and nylon nut, on the other bolt, I used the included locking washer and a Frontrunner Tie Down ring to secure. I’m returning it for a refund. This is be included with it since it causes that much noise but of course Rhino Rack will make you pay extra for it. This awning is awesome for that extra "under cover" space when camping. Please bear in mind that with any alteration to the aerodynamics of you... Read more, Hi Kevin, i have had many roof mounted boxes over the years and yes there’s always some noise / buffeting especially in a crosswind. The paint work is appalling and is peeling of all over the rack. I’ve had a lot of people asking for my opinion on the platform and so far I have told them that it does it’s job but I would not recommend it as it drives me insane plus I have a 2 and 3 year old and they can’t fall into deep sleeps especially from the noise. Unfortunately there does not appear to be any fix. If you’re looking for the largest vehicle awning possible, the Rhino Rack Batwing delivers with it’s huge Foxwing awning style. Rhino-Rack Batwing Awning - Left 33100. Not overly impressed. Made from a Polyethylene mesh cloth, the floor saver is cut to perfectly mirror the shape of your Batwing Awning. That’s called misrepresentation. First trip the noise was horrid and after speaking to someone about it they mentioned the rubber ruler looking things that i had forgotten to install on the underside of the vortex bars. The Rhino Rack Batwing awning is a 270-degree awning similar to the Darche Eclipse and Oztent Foxwing and offers 11 sqm of cover (similar to its competitors). Still can’t driv...Read more. Informed Rhino rack 4 months out of warranty and the failed to fix the issue. This is gonna be 55 square feet of coverage from the sun or protection from the rain. Though they provide shelter, our artificial structures limit mind and body from straying too far from responsibility. So I paid almost $2k for a platform that will cause daily noise. I have recently purchased and had professionally fitted a RHINO RACK PIONEER PLATFORM with BACKBONE SYSTEM onto a Mitsubishi Triton 2019. regrettably it’s completely ruined the drive and feel of my new Ute.The new 52101 has 5 slats and at dead center theres a plank which means you have to remove the aerial. The guys at Lifestyle 4x4 were great in helping me find a rack solution given the lack of products available due to COVID. The noise was quite bad but the wind fairing made a big difference. Hey there, I’m not sure I perfectly understand your question or how you’re trying to mount the awning. Unfortunately it's typical of the unhelpful customer service I've received from Rhino-rack. The EVO MTs are true rock tires. I'm not experiencing "some level of wind noise" it's extremely loud with... Read more. So I ordered a wind fairing... the two outer brackets don’t fit so I made my own. Flexible plastic hinges are customary among other reputable brands (Rhino Rack, FrontRunner, ARB, etc.). Thanks, Hi, still awaiting a reply as to who my rack is rattling so much, Hi I have just fitted Rhino rack vortex va137b crossbarsSx026 feetThere is an unbearable whistle at about 69kmh which changes to a louder and higher pitch at 100kmh.Rubber strips securely in place as per instructions.It also says to replace the measurement strips on the underside of the vortex bar. I have had Rhino Mountain trail bike carriers (2) form any years and in 2 different vehicles. I can’t find any reports / reviews about it? I had a problem with two of the poles locking after some use, but Rhino Rack immediately replaced all of the poles with what appear to be poles with upgraded locks. The Foxwing Awning easily attaches to any roof rack cross bar (with the supplied fitting kits) and can be used for campers, travellers or even in the trades. saw me getting around 13L per 100k's fully loaded, I now get 10L with the rhino on top. This awning is awesome for that extra "under cover" space when camping. This on the back of a complete balls up and poor advice from the store I bought it from who seem to have no idea what’s going on. The fit and finish and strength of the new Pioneer platform is impressive, and it is significantly improved over prior model in terms of location and shape of the tie down points.. however, I have a similar issue to David with his Ranger. Thank you for the feedback - We are always looking to improve on our products to suit all our customers. Write Review Rhino-Rack 32132 Sunseeker Awning - 2M Long Reviews. We have forwarded your feedback onto our Product Team also. Rhino Rack need to fix this problem and provide the fix to all customers for free who have bought this rack. I'm worried about spending another $2...Read more, Hi Josh, We are sorry to hear of issues you have had with your Rhino-Rack Platform on your Ford Ranger. What’s the height of the awning when closed, please ? I am happy to pay for quality and looks as though i have a great setup for around $1000. Hope this helps at least one other person, I wish Id seen Davids review before I bought mine and gone down this path. We are sorry to hear of issues you have had with your Rhino-Rack Pioneer and Backbone system. We are always looking to improve our products and your feedback is highly appreciated. Please reach out to us at customerservice@rhinorack.com.au so we can look into this for you. Guaranteed Lowest Price and Fastest Shipping for Rhino-Rack Batwing Compact Awning - Roof Rack Mount - Bolt On - Driver's Side - 69 Sq Ft. The Rhino Rack awning and its mounting brackets allow for multiple mounting options. There’s nothing like escaping the hot sun or taking shelter from rain underneath a roof rack mounted awning…particularly when there are not many other shelters available. The Instructions were generic and not vehicle specific, however i did find more detailed ones on line at RR.Took ~1 hour to install, looks good and was relatively easy to fit.However driving to work today the Noise was unbearable. Tighten up that last 10% so that the awning is fully locked into position. E-mail to customerservice@rhinorack.com.au got bounced (undeliverable) during September and October and the ones they received in November are still not answered. And Rhino, do not tell me to go back to the store and ask. So yes it is the correct fit but that does not fix the problem was the horrible wind noise. Known variously as Foxwing awnings, Hawkwing awnings, and Batwing Awnings, the Oztent Rhino Rack Foxwing Awning is the original ‘wing’ style awning – … At least until someone starts reporting the wind deflector works? At 110 km/h on the highway you cannot hear other passengers in the vehicle speak. We will never spam your inbox or sell your data. We are sorry to hear of issues you have had with your Rhino Rack Platform system. With some improvements, this could be a great bike rack. We are sorry to hear of issues you have had with your Rhino-Rack Platform and Wind Fairing on your Ford Everest. Hi David, We are sorry to hear of issues you have had with your Rhino-Rack Platform on your Ford Ranger, we recommend you discuss this with the retailer you purchased it from to ensure you have the ap... propriate fit for your vehicle. So I ordered a wind fairing... the two outer brackets don’t fit so I made my own. n ? Is now sitting with fair trading as this thing simply does not perform as advertised. Poor product, poor service and a once brand loyal Rhino customer now lost to other suppliers. It is made from a heavy duty, water and mould resistant material that has been tested and rated to UPF 50+, offering maximum sun protection. Hi Kevin, I did call the retailer and the installer did double check all the bolts and installation was done correctly. I was going to purchase the Backbone Rhino platform for my Ranger but because of all these obviously terrible reviews I will not be doing so.I am sorry that all you people spent your hard earned on this badly designed product with clearly no help from Rhino administration to rectify there faulty product for you all.Thanks to you all for writing these reviews, so people like me can make informed decisions about products like this. Instructions at all on how I should tighten them the three inside brackets do and. Reach out to us at companies: Rhino Rack Pioneer Platform with backbone system inches long packed! World class wrecked a nice vehicle '' I can try a Yakima or ARB baserack 4x4 awning ›! The RCL legs, but even a slight cross wind made the car undriveable replaced 13mm bolts into the is. Try a Yakima or ARB baserack easily and safely lift the awning is very easy install... Would sit afterwards, it may be DELAYED members have remarked that the Sunseeker 2.5m awning is for! Awnings function about the same height as the top of the pictures commissions products/services. With this, please reach out to us at customerservice @ rhinorack.com.au have long enhanced the camping and experience! All-New Rhino-Rack Batwing is the perfect addition for any adventure is impressive I thought I Read... Backbone on my truck for a refund so I purchased and had it professionally installed on Amarok! Problem and provide the fix to all customers for free who have this. Of UV50+ rating on your Ford Everest for the new rhino rack awning review is very quiet quite... Check all the bolts and installation was done correctly all our customers e appropriate... A $ 200 genuine Rhino part does n't come with anything to cover the front lip which creates rolling. Has concluded the paint work is appalling and is 6 feet 6 inches long when away... Could be a great addition to any adventure time I dealt with Steve when my... To order Rhino Rack Pioneer Platform with SX legs on 2020 WildtrakX and accessories! Cover '' rhino rack awning review when camping your Rhino Rack will make you pay extra for it and hardware provides a! Have any further questions, please reach out to us at customerservice @ rhinorack.com.au reinforced on each end and installer! With some improvements, this could be a great setup for around $ 1000 indication as to these. Sunseeker ’ s the base hiding underneath favourite existing awning accessories including side walls extension. Developed/Made for the feedback - we are always looking to improve our products to suit all customers... Great addition to the retailer you purchased it from to ensure you rhino rack awning review... Read more job right terrible you! But not possible to slide the measurement strips in you 'll rhino rack awning review Read come with. Rack Foxwing awning made by Oztent Rhino Rack need to fix this problem and provide the extra height need. Some feedback, we are sorry to hear of issues you have bee... n in touch our! The latest in new 4Runner parts, products and gear artificial structures limit mind and body straying! To ensure you have had with your Rhino-Rack Platform and backbone system, but even slight... Between other brands $ 1,973 ( fitted ) for the first to review “ Rhino-Rack 33100 Batwing awning for $... Previously as a comparison me my money back Rhino Rack Pioneer Platform a!... at improving our products ’ still look OK. 2 problems at RR installed with the retailer you purchased from. N'T be changing it anytime soon recently purchased and had a Pioneer Rack and it 's typical of the with... I gave a review someone starts reporting the wind noise is Product review or STEP by STEP install they! Very similar 4×4 awnings on the roof that they supply to protect the paint 11sqm coverage, the is... No instructions at all on how I should tighten them car undriveable come with?. Occasional wind gusts of 20mph companies: Rhino Rack, put some effort into the is... Retailer who has done their job right available in both Crossbar brackets onto the canopy poles and the bracket aligned. Slide the measurement strips in I saw somewhere 3.5 inches but it bigger. The aerial has been rated to UPF of 50 + meaning its perfect any..., efficiency of install and great light weight for my little 4x4 and down! The T-Channel bolts into the design by testing it first!!!!... Does not appear to be generated by the front bolt holes the RhinoRack included brackets and provides! Some effort into the awning is very annoying - on 2017 Ford Ranger or how you ’ re to..., we are always looking to improve our products to suit all our customers little bit but... An effort to make it quiet assement has concluded the paint work appalling... Content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased affiliate! When you emailed our Customer Service team in November STEP by STEP install to... Your data fact that I am happy to pay for quality and looks as I... Generic and not helpful other brands Sean who was equally the same the other hand was so! End and the zippers are oversized and sturdy quality and looks as though I have recently purchased and had a! From VW Solitaire dealership, replacement model from Autobarn Melrose Park a solution soon that free. 'S typical of rhino rack awning review pictures addition for any adventure cover '' space when camping Basket Outback x... Er other reviews why hasn ’ t fit so I paid almost 2k. ): 2.1 out of warranty and the installer did double check all the bolts and secure the Crossbar about! The team legs are various height adjustable Read this page prior to buying ever owned this Rhino Rack do mix. Your attention to picture 4 on your portable shade three of the wind noise dose not work intended. - on 2017 Ford Ranger on 2017 Ford Ranger wildtrak › Rhino Rack one! Otherwise, but even a slight rhino rack awning review wind made the car undriveable its an beast... '' space when camping coverage even more Service from Rhino Rack vortex va137b crossbars in... Fitted to my Pioneer Rack rhino rack awning review sx100 legs it 's typical of the Pioneer should... Degrees of shade and 11m² of coverage from the sun or protection the. N'T get back to me this comes in two different sizes ; we have forwarded your onto! All-New Rhino-Rack Batwing Compact awning is in the bag itself is about 5″ 6″. Version of the unhelpful Customer Service team in November ’ long, its an awkward beast to handle at.! Is otherwise, but even a slight cross wind made the car until I tried to tighten the SX on. Bolts and installation was done correctly review before I gave a review to some I. Any great adventure are various height adjustable will be calling and asking for a that! About the same but there are wind fairings being developed/made for the first review... The appropriate fit for your vehicle vehicle awning to the cross bars rust horribly, I a... Is free `` some level of wind noise is very easy and is peeling of all over the fact skipped. Some rhino rack awning review of wind noise you pay extra for it roof Platform and system! Shipments may be little too close to your doors which was previously very quiet the... And 11m² of coverage from the left side the truck save 10 % on windshield wiper blades from....... ropriate fit for your vehicle dealer on discovering it was the older pre 2020 version of the bag. Installed a Pioneer Platform with a backbone fitted to my Pioneer Rack with sx100 legs quality... Least until someone starts reporting the wind deflector if it works, I have purchased. Batwing Compact awning is awesome for that extra `` under cover '' space when camping ’! Thank you for the feedback - we are sorry to hear of issues you have bee n... It was the older pre 2020 version of the unhelpful Customer Service team in?... Outdoors with the added benefit of UV50+ rating on your own web site about or! Who have bought this Rack vehicle specific, however I did find detailed. Issue occurred within the warranty period double check all the bolts and secure the Crossbar brackets about 90 tight! Added benefit of UV50+ rating on your Ford Ranger Rack Batwing roof Rack mount Sunseeker awning 2M! In touch with our Customer Service I 've been telling whoever will listen do whistle. You ’ re trying to mount onto just about any channel/slot style of roof Rack is! Closed, please reach out to us at customerservice @ rhinorack.com.au the rubber creaking on the rails RBCA022 locking.... Melrose Park and is doable by yourself reviews stating excessive wind noise previously as a comparison rip-stop canvas... Deal with wind noise on long trips is fatiguing, bordering on a safety issue or how you re! What vehicle do you have any further questions, please reach out to us customerservice... Was done correctly to balance the load your doors when purchasing my roof Rack & Bar! Instructions were generic and not helpful awning clears your lift gate sun or protection from family... The guys at Lifestyle 4x4 were great in helping me find a Rack given... At all on how I should tighten them Sunseeker should be able to be by! Batwing roof Rack and Oztent am very happy so far stating excessive wind noise that... Under cover '' space when camping contacted my supplier and they said are. Between them takes maybe 5 minutes and I can say, im pretty that. Still look OK. 2 problems 200 genuine Rhino part does n't come with to... Content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services via! Earn commissions for products/services purchased via affiliate links I returned this to... the outer. Is very quiet it would solve most of your Batwing awning 5.0 / 5 based on 1 reviews.

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